Cancellation Policy

At Trendbeo, we aim to provide a smooth and transparent shopping experience. This Cancellation Policy explains how and when orders may be canceled on our platform.

1. Order Cancellation by Customers
Customers may cancel their order before the seller confirms or prepares the order. Once the order has been confirmed or shipped, cancellation may no longer be possible.

2. Cancellation by Sellers
Sellers may cancel an order in certain situations, including:

• Product out of stock

• Pricing or listing errors

• Inability to fulfill the order due to unforeseen circumstances

If a seller cancels an order after payment has been made, the customer will receive a full refund.

3. Cancellation by Trendbeo
Trendbeo reserves the right to cancel orders in cases of suspected fraud, payment verification failure, or violation of platform policies.

4. Refund for Canceled Orders
If an order is canceled after payment has been completed, the refund will be processed using the original payment method or another suitable method.

5. Refund Processing Time
Refunds for canceled orders are typically processed within 5–10 business days, depending on the payment provider.

6. Contact Support
If you need assistance regarding an order cancellation, please contact our support team:

Email: support@trendbeo.rs
Address: Takovska 43, 11000 Belgrade, Serbia